Material Handler

Purpose

Represents Hope Services at our retail thrift store and is responsible for greeting and assisting donors; unloading, performing initial quality assessment of merchandise, sorting, and ensuring donation receiving area operates efficiently. Provides support services by working with individuals with disabilities.

• Greets donors in a courteous manner.
• Unloads donations from vehicles, offers tax receipts, and maintains accurate daily donor counts.
• Maintains area observed by donors neat, clean, well organized.
• Pre-sorts donated goods and places items into designated material handling equipment.
• Transfers material handling equipment to area to be sorted, graded, and hung.
• Performs quality control, and disposes unsellable merchandise according to store's disposal policies.
• Places priced items on display, maintains neatness and cleanliness of displays.
• Maintains acceptable attendance, personal hygiene, and dress code standards.
• Works closely with store management and other associates to ensure donations reach sales floor timely.
• Cleans up all work areas at end of each shift.
• Demonstrates good work habits for employees and program participants, maintains a positive attitude towards operation of entire facility, and is positive role model for individuals receiving rehabilitation services.
• Ensures all safety rules are adhered to; reports accidents or injuries immediately.
• Maintains high level confidentiality regarding Hope Services clients.
• May perform other duties as assigned.

High School Diploma or Equivalent, plus experience working in a retail, thrift, or clothing store.

• Ability to make quick decisions regarding merchandise quality.
• Ability to read, write and speak English (preferred) and have basic math aptitude.
• Ability to follow written or verbal instructions.
• Must be able to work flexible hours.
• Ability to develop and maintain effective working relationships with supervisors, co‑workers, customers, donors, and persons receiving services.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well‑groomed appearance.
• Ability to provide support services by working with people with developmental disabilities.

The work environment involves constant physical activity, lifting, moving and sorting large loads of materials throughout the day. May be exposed to dirt and dust.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.