Security Officer

Patrol / Control Desk Officer – Fremont Full-Time | $24.69/hour

Job Overview

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role splits time between active physical foot patrols and managing the campus Control Desk—monitoring CCTV, managing automated alarms, handling post dispatching, and controlling access systems.

Shift

Schedule:

Sunday – Thursday (3pm-11pm)

Key Responsibilities & Operational Duties:

• Control Desk Operations:
  Monitor multi-screen CCTV camera systems, respond to alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management:
  Process access permissions, manage badge activity, and process electronic access requests.
• Dispatch & Communications:
  Answer incoming calls from interior guard posts, site employees, and clients; dispatch patrol officers and field personnel accordingly.
• Active Physical Patrols:
  Conduct thorough interior and exterior foot patrols across campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting:
  Initiate formal emergency escalation procedures, notify site leadership during critical events, and generate detailed electronic incident reports.
• Customer Service:
  Maintain a professional, approachable demeanor while enforcing site security rules and assisting visitors and staff