Community Response Advocate

Job Summary

Provide case management and peer counseling to Narika clients. Work closely with the Director of Programs to manage and respond to Narika’s Helpline

• Answer Narika’s Helpline and provide peer counseling, resources, and safety planning.
• Provide ongoing case management and crisis counseling to Narika clients.
• Encourage cross referrals and communication across Narika direct service programs, such as SEED and H.E.A.L.
• Develop relationships with peer networks and create networks of referrals and resources for survivors and advocates, attend meetings, and participate in sub-committees.
• Support Narika’s 40-hour DVAT trainings, in close coordination with the Narika Management team
• Maintain client case records, documentation, and relevant records and statistics, and provide weekly, monthly, and yearly reports to the Director of Programs
• Assist in filing grant reports
• Attend weekly staff meetings and participate in Narika events.
• Any other responsibility prescribed by the Director of Programs.
• Reports to the Director of Programs.

• Minimum 1 year of demonstrated work experience in case management, crisis intervention or crisis counseling, especially with diverse communities, and/or a degree in related fields such as psychology, social work, etc.
• Ability to work independently in a direct service setting
• Completed California state-mandated 40-hour domestic violence advocate training or be willing to complete it within three months of joining.
• Fluency in a South Asian language, especially Hindi, Nepali, Punjabi, Farsi, or Dari
• Familiarity with South Asian culture and community
• Knowledge of the issues involved in intimate partner violence
• Ability to work with diverse people and communities with awareness of socio-economic and cultural barriers.
• Excellent interpersonal and communication skills.
• Knowledge of Word, Excel, PowerPoint, and Google Docs.
• Ability to be flexible and adapt to dynamic situations.
• Ability to work independently and as part of a team.
• Eligible to work in the U.S.
• Driver’s license and insurance

• Background in psychology, counseling, or social work is desirable
• Experience in program coordination

• 8 hour shift
• Monday to Friday
• Some weekend and evening hours as program needs arise