Mental Health Care Coordinator

West Coast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families.
Working at West Coast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity.

Title
:
Outpatient Intensive Care Coordinator (ICC)

Classification
:
Regular Full Time (1.0 FTE), Non-exempt (Hourly)

Location
:
Oakland, CA / Hybrid (availability to provide client services in-person and complete documentation remotely)

Regular Work Schedule
:
Full time, M-F

Compensation:

• $31.25 per hour

The Mental Health Care Coordinator, formally known as Intensive Care Coordinator (ICC), is responsible for engaging and coordinating care for youth/young adults and their family members, foster parents, or other support persons. The ICC identifies and brings together family, natural supports (friends, extended family, neighbors, community members) and formal system partners (child welfare, school, juvenile probation, etc.) to form a Child & Family Team (CFT) which collectively works together to address goals and ensure successful and enduring change.

The ICC coordinates and facilitates regular CFT meetings among all the teams on their caseload, and they monitor and contribute to progress toward the youth’s goals. ICCs also provide a diversity of care through conducting needs and strengths assessments, case management, behavioral skill building and providing stabilization and comprehensive support to foster youth in a 24 hr drop‑in center. An ideal candidate is outgoing and demonstrates flexibility, initiative, creativity, inclusivity and knowledge of the unique challenges youth and young adults face in the Bay Area community.

ICCs provide services and participate in agency meetings in a combination of environments including virtual (zoom / phone) and in-person office or community locations (drop‑in center, client homes, school, parks, etc.)

• 2 years of experience working directly with children and/or families from a mental health framework required
• Bachelor’s degree in Psychology, Criminal Justice, Social Work or related field highly desired
• Group / treatment team facilitation experience and skills highly desired
• Passionate about working with foster youth, families & young adults who have complex traumatic histories.
• Highly Motivated to work from a team based approach.
• Values humility, compassion, self-care, and ongoing personal growth.
• Flexible schedule with ability to work evenings and occasional weekends as needed.
• Ability to travel by car to meet with clients, generally within a 90 mile radius of the WCC office. Clean CA DMV record, current car insurance and a vehicle; travel is required.
• Cultural Humility - Awareness of the impacts of power, privilege, race and SOGIE on self, clients & others.
• Efficiency and Time Management - Ability to be well-organized, manage time/schedule effectively, prioritize and complete timely documentation.
• Clinical Care - Manage a caseload of up to 19 clients and ensure 60% (24 hrs / week) are dedicated to providing behavioral health services to youth and families;
  Uphold ethical and legal responsibilities, complete high quality documentation, link youth to resources, support skill building, assess needs, strengths & provide crisis intervention and de‑escalation.
• Facilitate Child & Family Team (CFT) Meetings - Regularly schedule, organize and facilitate CFT Meetings with youth/families and their community stakeholders. Facilitation training will be provided.
• Team Based Care - Enthusiastically able to work collaboratively as part of a multidisciplinary treatment team to support youth and families with developing and making progress toward their goals.
• Work in Community Environments - Openness to providing services in a variety of community settings such as homes, schools, parks, shelters, other agencies, etc.
• Relationship Centered - Understands the value of building healthy relationships to help youth navigate complex systems and how trauma can impact youth and team dynamics;
  Open to Restorative Justice Practices.
• Commitment…