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Logistics Coordinator

Job in Fremont, Alameda County, California, 94537, USA
Listing for: ASUSTeK Computer
Full Time position
Listed on 2026-06-02
Job specializations:
  • Transportation
    Dispatcher, Transportation Logistics, Transportation Manager, Fleet Manager
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below
The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while also assisting with retail chargebacks and freight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses.

Essential Duties & Responsibilities:

* Transportation & Daily Operations

* Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers

* Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries

* Track shipments, proactively identify delays or issues, and take corrective action

* Prepare and review shipping documents including BOLs, PODs, and invoices

* Maintain accurate shipment data in systems, ERP, and retailer portals

2. Retail Chargeback Support

* Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors

* Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines)

* Work cross-functionally with warehouse, customer service, and transportation teams to prevent recurring chargebacks

* Track chargeback trends and assist with root-cause analysis and process improvements

3. Freight Claims Support

* File, track, and resolve freight claims related to loss, damage, or shortage

* Coordinate with carriers, warehouses, and customers to collect claim documentation

* Ensure claims are submitted within carrier and regulatory timelines

* Manage claim status through resolution and recovery

* Maintain organized records for audits and reporting

4. Carrier & Vendor Coordination

* Communicate daily with carriers regarding scheduling, service issues, and shipment exceptions

* Support carrier compliance with retailer routing guides and shipping requirements

* Assist with carrier performance tracking and service issue documentation

Required

Qualification:

Years of Education

* Bachelor's Degree in Business or equivalent degree and 3 years of relevant business experience OR High School diploma/GED and 3 years of relevant business experience; in logistics, supply chain management, and/or project management

Work Experience

* 2-4 years of hands-on experience in logistics, transportation, or supply chain operations

* Demonstrated experience handling day-to-day shipment execution and coordination

* Direct experience with retail chargebacks and freight claims (researching, disputing, filing, and tracking)

* Experience working with carriers, warehouses, and retailer compliance or routing guides

Knowledge and Skills

* Experience in delivery and evaluation of transportation carrier management

* Proactive and have the ability to work well independently as well as in a team environment

* Work well with cross functional teams

* Strong ownership and organization skills

* Proven skills with MS Excel and MS PowerPoint in order to successfully execute projects

* Experience coordinating with 3PLs, brokers, or distribution centers

* Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required

* Experience working with major retailers (e.g., big box, grocery, or ecommerce)

* Familiarity with carrier liability rules and freight claim processes

* Excellent written and verbal communication skills in English

Preferred Qualifications:

* Background in logistics and supply chain management

* Ability to plan and prioritize work

* Must be highly organized and able to manage multiple responsibilities

* Software skills, including use of Microsoft Office and Oracle.

* Verbal and written communication skills are necessary to explain complex and/or confidential information.

Working Conditions:

* Office environment

* Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time

$25-$30/hourly is the estimated pay range for this role working in Fremont, California office. The…
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