Policyholder Advocate
Job in
Fremont, Dodge County, Nebraska, 68026, USA
Listed on 2026-07-16
Listing for:
Protective
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Technical Support
Job Description & How to Apply Below
Protective Life is seeking a Customer Experience Advocate to join our CXAT team. You will be the trusted resource for handling inquiries requiring in-depth product knowledge and precision, delivering a positive, professional experience for every customer interaction.
Responsibilities include communicating with customers via phone, email and chat, documenting requests, and helping customers use digital tools for self-service. A high school diploma and 2+ years in customer service are preferred.
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