Patient Access Professional - Registration - Casual​/PRN

Position: Patient Access Professional I - Registration - Casual/PRN
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
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* Job Summary:

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* Location:

Methodist Fremont Health  Address: 450 East 23rd St.

- Fremont, NE

Work Schedule:

This is a casual position. Casual employees work on an ‘as needed’ basis to meet the needs of the business. Workdays/hours will often vary from week to week.
Registers and dismisses patients in a courteous and timely manner. Creates accurate patient records during the registration process through verification of patient demographics, financial, and visit information. Electronically verifies payer source/eligibility, patient financial responsibility, and performs point of service collections, as appropriate. Makes referrals to financial counselor, as appropriate. Ensures a high level of customer service accordance to the mission and vision of the organization.

The Patient Access Professional follows EMTALA guidelines when registering patients in the Emergency Department.
** Responsibilities:**#
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* * ssential Functions
**** Greets patients professionally and utilizes triage guidelines to alert clinical team members of urgent situations.
* Follows EMTALA guidelines when registering in the Emergency Department.
* Follows Code Triage Process as defined by the clinical staff.
* Effectively deals with anxious and agitated people in a calm, professional manner.
* Verbally de-escalates patients and/or family/friends upset with situation/services/requests.

Performs registration and insurance verification accurately and in a timely manner, ensuring all demographic and payer information is correct in accordance with policies and procedures.
* Follows EMTALA guidelines when registering in the Emergency Department.  + Collects patient identification information to create a “quick registration”.  + Notifies triage clinical team member of patient arrival and chief complaint.  + Following EMTALA guidelines, collaborates with the clinical team to identify the appropriate time when the patient condition has stabilized to proceed to the patient bedside to complete the registration process.
* Collects and updates patient demographic information and photo IDs in the electronic registration record. Goes to the patient bedside if needed to complete the registration process.
* Verifies insurance eligibility using electronic work queues and updates the electronic registration record and scans insurance cards into registration record.
* Completes Medicare Secondary Payer questionnaire and other payer specific documents as required.
* Reviews and signs admission paperwork with patient/patient representative.
* Utilizes the translation services, as needed, to ensure accurate data collection.
* Gives patients/representatives copies of all signed documents as appropriate.

Advises patient of financial responsibility in a respectful and courteous manner and performs point of service collections according to policy.
* Communicates patient financial responsibility.
* Reviews patient financial estimates and liability waivers, as appropriate and adds completed documents to the patient registration record. Gives patient/representative a copy of the financial liability document(s).
* Attempts collection of co-pays or other patient financial responsibilities on all encounters as appropriate. Documents collection attempts and reason collection attempt failed. Meets or exceeds POS Collection goals.
* Processes and manages payments/collections appropriately and securely in accordance with policy. Notifies supervisor of any cash discrepancies in a timely…