Business Transformation Technical Lead; LTE

Job Summary

Business Transformation Technical Lead – responsible for providing technical leadership across the Business Transformation Program, ensuring delivery of multiple enterprise solutions within the Information Technology Department.

• Provide detailed guidance to multi‑functional teams through project plans, technical documents, and other means of communicating complex technical concepts.
• Act as a technical lead or consultant for program efforts.
• Focus on long‑term matters related to technical direction and outcomes of complex technical projects.
• Formulate systems scope and objectives and resolve complex technical issues.
• Ensure that installed systems are effective and that proposed systems meet the organization’s future needs.
• Be generally responsible for all technology work needed on assigned projects or major phases of large projects.
• Serve in a liaison capacity with other departments, divisions, and organizations.
• Evaluate progress and results and recommend major changes in procedures.
• Work with vendor and infrastructure staff to design complex architectures that include network, servers, interfaces, databases, middleware, security, etc.
• Provide guidance to other technical team resources as a functional team leader.
• Be substantially responsible for final technology recommendations influencing the entire organization.

• Top‑level technical expertise in systems analysis with full knowledge of all phases of systems analysis.
• Deep technical or professional knowledge of application selection, development, and solution architecture principles.
• Ability to develop long‑range technical strategies for software architecture, application support, integration approaches, and service delivery.
• Complete understanding and ability to teach others about all stages of third‑party application implementation, upgrades, and support.
• Ability to understand and advise functional team members, supervisors, and managers on technical matters.
• Ability to function as an internal consultant.

• Strong experience with enterprise‑level systems, databases, and software development life cycles (SDLC).
• Experience managing IT projects and leading cross‑functional teams.
• Experience building user communities, promoting training and self‑help resources, and connecting business needs to appropriate products or services.
• Leadership and communication: strong leadership with stakeholders and user groups, excellent verbal and written communication skills, and ability to tailor communications to varied audiences.
• Project Management: experience coordinating vendor, stakeholder, and technical activities to plan and execute technology projects.
• Technology Support: experience acting as intermediary between users and vendors of cloud/SaaS products to ensure delivery of expected business value and compliance with SLA requirements.
• Agile/Scrum: experience working in a scrum team to deliver products, projects, and services using agile, continuous delivery methodologies.
• Graduation from an accredited four‑year college or university with a degree in computer science or a related field, or equivalent experience.
• Equivalent combination of education, experience, and training may be considered.
• Seven or more years of progressively responsible experience in business systems support with emphasis on SaaS applications, cloud services, and integrations.
• Seven or more years of progressively responsible experience in user adoption activities, including individual and group training, knowledge management, fostering user communities, and accelerating momentum with technical and business teams.
• Proficiency in systems analysis tools and methodologies.

• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
• Vision: close vision and the ability to adjust focus.
• Noise level: moderately quiet environment.

At the City of Bellevue, all qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. The City of Bellevue supports workplace diversity and is an equal opportunity employer.

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