Ohio Branch Coordinator

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Full Time Clerical Fremont, OH, US

3 days ago Requisition

Salary Range: $27.00 To $29.00 Hourly

JOB TITLE: Ohio Branch Coordinator DEPARTMENT: Administrative

JOB SUMMARY: The Ohio Branch Coordinator is responsible for coordinating consistent administrative and operational support across multiple branch locations. This position supports inventory and order processing, shipment coordination, sales and service activities, rental administration, and communication among branches, customers, and internal teams. The Ohio Branch Coordinator helps ensure work is accurate, timely, standardized, and aligned with company quality requirements across all assigned locations.

SPECIFIC RESPONSIBLITIES:

• Coordinate day-to-day administrative support for multiple branch locations and serve as a central point of contact for branch office needs.
• Support inventory and order processing activities across assigned locations, including tracking inventory control numbers and assisting with monthly inventory counts.
• Review paperwork, orders, and shipment information for accuracy and completeness before products are shipped.
• Coordinate LTL and truckload shipments, including preparation of bills of lading and related shipping documentation.
• Coordinate stock transfers among branch locations and maintain accurate supporting records.
• Provide sales coordination and administrative follow-up for assigned branches.
• Communicate with Service Technicians and branch personnel to help coordinate service-related needs and customer support.
• Assist with rental coordination, recordkeeping, and audits of existing rental items across locations.
• Communicate professionally with customers, carriers, vendors, and employees at other Crown Battery locations by phone and electronic communication.
• Monitor recurring administrative deadlines, open items, and branch requests; follow up with the appropriate location or department to support timely completion.
• Help standardize branch office procedures, forms, files, and reporting practices across assigned locations.
• Provide backup administrative coverage for branch locations as business needs require, including remote support and occasional on-site support.
• Coordinate office supply needs and help maintain organized, professional office environments across assigned locations.
• Identify recurring issues or process gaps and communicate them to the appropriate manager for resolution.
• Be familiar and compliant with the systems, procedures, and documentation of the Crown Quality System and how it relates to this position and the Crown quality objectives.

ACCOUNTABILITY: This position reports directly to the Field service Coordinator.

DESIRABLE TRAITS: Strong organizational skills; ability to prioritize with consistent follow-through; ability to manage competing needs across multiple locations; professional written and verbal communication; attention to detail and commitment to accurate documentation; ability to work independently while collaborating across departments and locations; customer-service mindset and sound judgement when escalating issues

EDUCATION, TRAINING AND EXPERIENCE REQUIRIMENTS:

• High school diploma or GED
• 1 year office or administrative experience
• Previous experience in customer service is preferred
• Knowledge of logistic systems (Freight assembly, LTL and truckload shipments) including Bill of Landings
• Experience with an ERP software system

WORK ENVIRONMENT/PHYSICAL DEMANDS: This position operates in an office environment with standard office equipment and frequently walks the industrial plant floor. Manufacturing operations may require the use of safety equipment to include but not limited too: eye safety glasses and any other PPE. The physical demands of this position are representative of those that must be met by any employee to successfully perform the essential functions of this job.

Crown Battery Mfg. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, ancestry, physical or mental disability, genetic information, military or veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This job description in no way…