Credentialing Specialists

Overview

Type:
Full Time

Location:

Fresno, CA
Overtime Exempt:
Yes

Reports To:

ARMADA HQ
Travel Requirement:
Yes, nationwide to support onsite credentialing operations as mission needs require.
Security

Clearance Required:

N/A

• View, manage, and check daily appointments in the GSA time trade scheduling tool.
• Perform enrollment and issuance of Identification Cards, including PIV/Smart IDs, Access Cards, PAC Cards, and activate Smart
  
  ID Cards.
• Perform certificate rekey, pin reset, and card update.
• Manage card inventory and log cards on the Credential Inventory Tool (CIT).
• Store cards in a lockable container (file cabinet).
• Contact employees and contractors to schedule pick‑up and activate Smart
  
  ID.
• Issue PAC Cards and Access Cards.
• Collect Smart
  
  ID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction.
• Keep a log of cards issued and collected.
• Perform Registrar and Activator duties as required.
• Perform card custodian duties.
• Mail Smart
  
  ID Cards to Light Activation Kit Operators.
• Communicate applicant status regarding credential status.
• Take photos, capture digital signatures, and assemble Pocket Commission inserts, and other  duties as directed by ICAM.
• Perform IRS credentialing functions and may be required to travel up to 40% of annual work hours to support IRS credentialing and activation efforts.
• Provide short‑term shift work to support the standard workday, night shift and weekend hours.
• Other duties as assigned.

• Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
• Ability to complete required online credentialing training and maintain compliance with PIV‑II Smart
  
  ID credential requirements.
• Strong customer service and communication skills.
• Skill in managing daily credential operations, workstations and equipment.
• Skill in preparing and submitting daily site reports.
• Strong attention to detail and documentation accuracy.
• Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
• Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
• Knowledge of PII handling and federal credentialing policies.
• Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
• Ability to follow federal credentialing standards and procedures.

High School Diploma, or equivalent

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you feel you have the knowledge, skills and abilities for this position visit our careers page at  Must be able to successfully pass a background check, and pre‑employment drug testing. Job offers are contingent upon results of background check and drug testing.