Student Success Services Analyst; Admin Analyst​/Spclst NE

Student Success Services Analyst (Administrative Analyst Specialist NE)

Under the general supervision of the Associate Vice President (AVP) of Student Success Services, this position provides high-level administrative, operational, and programmatic support essential to the success of the Student Success Services (SSS) unit and its affiliated programs. The Student Success Services Analyst plays a central role in ensuring the coordination, execution, and continuous improvement of administrative systems, student success initiatives, and unit-wide priorities.

This position requires strong judgment, discretion, initiative, and a proactive approach to problem-solving. Responsibilities span planning, coordination, execution, and evaluation of complex projects and processes. The Analyst serves as a key connector across the unit, ensuring operational alignment, timely execution of priorities, and a high standard of communication, service, and professionalism.

A key function of this role includes planning, organizing, and coordinating student success events and programming designed to foster connection, morale, engagement, and belonging among students, staff, and campus partners.

Compensation and Benefits

The anticipated salary hiring range is up to $4,799 - $4,993 per month (Steps 1 –
3), commensurate with qualifications and experience. The salary range for this classification is $4,799 to $6,992 per month.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Key Qualifications

• Respond promptly to requests while maintaining accuracy and attention to detail
• Handle confidential matters with discretion and professionalism
• Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence
• Take initiative in maintaining current professional skills and pursuing appropriate training
• Support all unit operational needs and demonstrate sound judgment in decision-making and project coordination
• Model and promote a culture of care, professionalism, and responsiveness by creating welcoming environments, both in-person and virtual that center the needs and experiences of students, staff, and campus partners.

Education and Experience

• Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• Knowledge of JD Edwards software systems

Department Summary

Student Success Services (SSS), within Fresno State's Division of Student Affairs and Enrollment Management, advances student success through an integrated network of programs and services that support students from admission through graduation and beyond. Guided by a commitment to equity, access, and student-centered excellence, SSS creates environments where all students can thrive academically, personally, and professionally.

Through comprehensive academic support, identity-affirming engagement, career readiness, and targeted student success initiatives, SSS promotes persistence, retention, and degree completion. In collaboration with campus and community partners, SSS works to remove barriers, foster belonging, and create pathways that empower students to achieve their educational and career aspirations. This work is carried out through the Learning Center, Career Development Center, Educational Opportunity Program (EOP), Student Success & Belonging Center, TRIO Student Support Services Program, and TRIO Student Support Services Veterans.

Equal Employment Opportunity

California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical…