Service Administrator

Job Summary

Acts as an extension of senior management ensuring a positive customer experience while being the representative of senior management to others. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, overseeing visitors, routing callers and answering questions and requests. This position is 100% onsite in Fresno, CA.

• Acts as an extension of senior management ensuring a positive customer experience while being the representative of senior management to others
• Provides administrative support including scheduling, writing correspondence, emailing, overseeing visitors, routing callers and answering questions and requests
• Anticipates the needs of senior management and manages schedules, travel arrangements, and expense reports
• Gathers, compiles, verifies and analyzes information for use in memos, letters, reports, presentations and other communications
• Facilitates smooth communication between senior management, coworkers, and external parties such as customers, vendors, and the public
• Maintains the security and confidentiality of management records and files
• Prepares documents, presentation materials, and meeting notes; screens and responds to correspondence and inquiries
• Monitors and reviews expenditures to ensure activities align with established budgets

• Ability to anticipate the needs of senior management and prioritize effectively
• Strong communication skills with the ability to interact with internal teams and external stakeholders
• Experience preparing reports, presentations, and official correspondence
• Ability to manage confidential information with discretion
• Strong organizational skills with the ability to perform multiple tasks using independent judgment
• Ability to support and serve as a resource for colleagues with less experience
• Demonstrates strong support for leadership while promoting a culture of teamwork and safety

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations.

Significant work experience and in-depth knowledge obtained through specialized training and relevant experience.

Base salary rate commensurate with experience. Additional benefits vary by location and include options such as 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E‑Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.

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