Student Relations Technician

Responsibilities

• Create and maintain files related to the management of student records, data input, reconciliation, correspondence and public contact.
• Communicate with students and/or parents in appropriate areas of student information, progress, or concerns.
• Perform a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.
• Schedule orientation for incoming students.
• Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols.
• Ensure all required student enrollment paperwork is complete and correct.
• Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher.
• Properly issue and track student work permits.
• Provide quality customer service.
• Answer all incoming telephone calls and handle them in the appropriate manner.
• File documents in student folders.
• Track ADA and record work samples for accuracy.
• Audit student work samples and all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.).
• Check report cards for completeness and accuracy before going to the registrar.
• File student homework away.
• Conduct orientations for new students.
• Assist teachers with problem solving issues with compliance and PLS.
• Create and maintain compliance and ADA checklists.
• Verify and confirm ADA in SIS system with form and tracking number.
• Submit compliance error reports to management.
• Adhere to attendance policies.

• High School Diploma or General Education required.
• 2 years of work experience in a fast-paced, clerical support position in a professional business setting.
• Good attention to detail and maintain accuracy of work.
• Good record keeping techniques that demonstrate desirable planning and organizational skills.
• Prepare general, statistical and special reports.
• Proficient or intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook).