Financial Coordinator
Listed on 2026-07-29
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Administrative/Clerical
Healthcare Administration, Office Administrator/ Coordinator
Description GENERAL DESCRIPTION OF THE POSITION:
The Financial Coordinator at Tatum Psychology Employment Group will play a key administrative role in supporting the billing operations. The Financial Coordinator will be responsible for coordinating patient billing inquiries, auditing financial records, and facilitating communication between patients, families, and internal departments. The Financial Coordinator will ensure accurate and timely billing support, deliver excellent customer service, and contribute to the overall efficiency of the admissions and financial coordinator process.
ESSENTIAL FUNCTIONS:1. Billing & Financial Coordination
- Support the billing process for Tatum Psychology Employment Group under supervision.
- Coordinate with patients and families regarding all aspects of billing inquiries.
- Respond to all billing questions and research as needed to fully address client concerns.
- Facilitate coordination of benefits.
- Audit Reception Logs monthly to ensure funds are collected per Verification of Benefits (VOB)
- Collect patient payments
- Help manage patient payment plans
- Assist with lockbox activity and direct payments to relevant users
- Assist with organization and processing of patient deposits
- Provide exceptional customer service to all prospects, patients, and employees.
- Communicate and coordinate duties with other facilities and departments regularly.
- Create and update reports and forms as required.
- Perform general clerical and administrative duties, including correspondence, filing, copying, and distribution.
- Provide reception support during low coverage periods, such as breaks, or vacations.
The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
Employees who hold this position may be asked to perform other duties as assigned.
MINIMUM QUALIFICATIONS:
EXPERIENCE:
Two (2) years of customer service experience. One (1) year experience in billing/financial operations.
SKILLS REQUIRED:
- Familiarity working with Microsoft Office Applications (e.g., Word, Excel)
- Strong interpersonal and communication skills.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.
- Demonstrated ability to complete work accurately and in a timely manner with attention to detail.
- Proficiency in word processing and database and/or spreadsheet applications.
- Physical and mental attributes sufficient to perform essential functions.
- Valid Driver's License / Clean Driving Record.
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