SHCC Receptionist (ASC I

Student Health and Counseling Center Receptionist (Administrative Support Coordinator I) Compensation and Benefits

The anticipated salary hiring range is $4,047 - $4,211per month (Steps 1 –
3), commensurate with qualifications and experience.

The salary range for this classification is $4,047 to $5,896per month.

• This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Under the general supervision of the Director of Wellness Services and lead work direction from the Medical Records Supervisor, the Administrative Support Coordinator serves as a key member of the Student Health and Counseling Center (SHCC), providing exceptional frontline customer service while coordinating the daily clerical and administrative operations that support integrated medical, counseling, and wellness services.

As one of the first points of contact for students, this position plays a critical role in creating a welcoming, professional, and student-centered environment that promotes access to care and supports student success. The position is responsible for managing patient scheduling, maintaining confidential medical records, verifying eligibility and immunization compliance, and ensuring compliance with HIPAA, university policies, and applicable healthcare regulations.

Success in this role requires exceptional organizational, communication, and problem-solving skills, the ability to manage multiple priorities in a fast-paced healthcare environment, and a commitment to maintaining confidentiality, operational excellence, and student-centered care

• Excellent communication, interpersonal and problem-solving skills to serve as front-line providing accurate, professional, and courteous assistance.
• Ability to maintain confidentiality with regard to sensitive written and electronic records.
• Ability to independently interpret and apply a variety of policies and procedures where specific guidelines may not exist and refer such issues to higher authority as appropriate.
• Draft and compose correspondence, documents and standard reports.
• Ability to troubleshoot most office administration problems and respond to inquiries and requests
  To view the full list of qualifications and job responsibilities, please click the Position Description button above.

• Completion of a high school program, technical/vocational program, or their equivalents and three years of related office, secretarial or administrative work experience.

• Experience working in a healthcare setting
• Customer service experience
• Higher Education experience

Applications received by August 5, 2026 will be given full consideration by the search committee.

California State University, Fresno is one of 22 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Human Resources Department at .

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www
2.calstate.edu/titleix

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