Financial Ops Recovery Process Specialist

Financial Ops Recovery Process Specialist

Virtual
:
This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Financial Ops Recovery Process Specialist is responsible for providing technical direction, guidance and resources to associates on a day‑to‑day basis.

• Serves as a first line resource for financial operations associates for workflow and technical related processes.
• Provides operational training, assists associates by answering day‑to‑day technical questions, monitors inventory to ensure workflow remains uninterrupted, and handles complex case research and resolution.
• May review and monitor associates work for quality standards.
• Reviews department policy and procedure manuals for accuracy and works to ensure procedures and polices are accurate and complete.
• May research operations workflow problems and system irregularities.
• Assists with the development and testing of process improvement solutions and other operational improvements.

Requires a BA/BS and minimum of 3 years related experience; or any combination of education and experience, which would provide an equivalent background.

• Previous experience in high-volume operations claims processing is strongly preferred.
• Experience working in WGS is highly preferred.
• Work experience in FACETS is highly preferred.

For candidates working in person or virtually in the below locations, the salary range for this specific position is $31.92 to $55.07.

Location(s):
California, Colorado, Illinois, Massachusetts, Virginia

In addition to your salary, Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.