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Customer Service Representative
Job in
Fresno, Fresno County, California, 93726, USA
Listed on 2026-08-16
Listing for:
PrideStaff
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Serve as main point of contact for all customer claims, including product, shipping, pricing, and order discrepancies;
Own the end-to-end claims process, from intake through resolution and closure;
Validate claim accuracy using order history, shipment data, and supporting documentation;
Communicate professionally with customers regarding claim status, expectations, and outcomes;
Maintain detailed and accurate records of all claims within the system
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