Director of Residence & Housing

Position Summary

The Director of Residence Life and Housing oversees the supervision and development of Residence Life staff (RDS, ARDS, and RAs), and all aspects of Student Housing while promoting the values and policies of the institution. The Director sets and implements the vision and mission of Residence Life and has an integral part in the formation of students and the student experience in and outside of the classroom.

• Responsible for the operational, administrative, and programmatic functions of Residence Life and Housing. The Director gives leadership and vision to the department within the context of the Mission & Vision of Fresno Pacific University (FPU) and the Fresno Pacific Idea.

• Work with the Assistant Dean of Student Development, VP of Student Development and other campus leaders to develop strategic planning, vision setting, goal setting, assessment, and evaluation of the Residence Life program.

• Communicate institutional policies, procedures, and regulations, specifically those outlined in the Employee, Student, and Residence Life handbooks, and encourage staff and students to share responsibility for upholding them.

• Intervene and implement University policy and procedures in crisis situations and contact additional professional staff and Campus Safety, as necessary.

• Be aware of student matters, build relationships, and be available to those who have concerns or extraordinary needs.

• Recruit, hire, supervise, train, and evaluate the Residence Directors and para-professional staff.

– Provide leadership and guidance to manage complex student issues such as roommate conflict, health and mental health wellness, disabilities accommodations, academic success, general life struggles, etc.

– Provide administrative support to the Residence Directors for items such as budget, credit card reconciliation, living area funds, report writing, housing paperwork, etc.

– Provide staff development to maintain a professional, knowledgeable and well-balanced team based on student development theory and best practices.

– Provide care and emotional support for the Residence Directors, if needed or requested.

• Provide leadership, development, implementation, and evaluation of the Residence Life Student Staff (RLSS) program including recruitment, marketing, selection, orientation, training/retreats, evaluation, leadership/spiritual development, interpersonal competencies, enrichment, and recognition.

• Provide budget management for Residence Life, including budget development, tracking and strategic planning.

• Facilitate all aspects of a strong and robust housing program such as, but not limited to: housing processes, housing petitions policy and process for students under 21 who want to live off campus, and housing placements for new and returning students.

• Coordinate and manage housing check-in/out processes. Track keys and manage key replacement policy. Manage housing deposits, charges/fines, refunds or forfeits and related communication to Student Financial Services. Manage early/late arrivals or early/late departures for approved student athletes, leaders, student workers. Manage all housing related aspects for summer student housing and conference, including hiring, training and supervision of summer student staff.

Facilitate the assignment of meal plans and any meal plan petitions with Food Services. Coordinate with Facilities on housing assessments, improvements, damage & repairs, etc. Maintain all data and record keeping processes for housing and meal plans and historical data. Address concerns/issues with students regarding housing. Maintain housing reports for administrative needs and strategic planning.

• Manage Residence Life staff meetings and attend Student Life staff meetings.

• Develop and maintain handbooks, Residence Life websites, continuity of operations plans and assessment projects for professional/para-professional and student staff.

• Serve on the Emergency Management Team.

• Work under the supervision of the Chief Conduct Officer to manage low level conduct violations and to function as the Community Justice Conference (CJC) facilitator. Provide initial…