Senior Coordinator, Identity- Engagement & Belonging Strategies - SSP IV

Senior Coordinator, Identity-Based Engagement & Belonging Strategies - SSP IV

Job No: 555621
• Work Type:
Staff
•

Location:

Central California:
Fresno
• Categories:
Bargaining Unit:
Unit 4 - APC - Academic Professionals of California
• Appointment Type:
Probationary
• Time Basis:
Full Time
• Job Search Category/Discipline:
Education Support Professionals

Under general supervision, the Sr. Coordinator, Identity-Based Engagement & Belonging Strategies performs highly complex professional student services work that integrates identity-informed student engagement with Center-wide leadership for a specialized functional area.

The position holds dual responsibility:

• Identity Focus – providing advanced, culturally responsive engagement, consultation, and advocacy for African American students and ensuring CCGC programs, services, and engagement practices effectively address their lived experiences, barriers, and sense of belonging.
• Center-Wide Functional Leadership – leading the design, implementation, assessment, and continuous improvement of identity-based student engagement and belonging strategies that guide how connection, inclusion, and community are intentionally cultivated across the Center.

This role intentionally integrates direct student engagement (40%) with Center-wide systems leadership (60%). Through the design and delivery of identity-informed engagement and belonging programming and select direct student interaction alongside coordinator colleagues, the incumbent ensures programs are intentionally structured, tracked, and assessed for measurable impact on student learning outcomes, persistence, retention, and graduation. Furthermore, this position ensures that services, programs, and supports are available to all students, with initiatives informed by institutional data to address identified student needs.

Knowledge of:
Culturally responsive, identity-affirming, and equity-minded student success practices that promote belonging, persistence, retention, and graduation for historically marginalized student populations;
Student development theory, identity development frameworks, and persistence and completion models in higher education;
Coordinated care and case management models, including proactive advising, early alert/early intervention systems, and integrated student support practices;
High-impact student success practices related to onboarding, academic coaching, mentoring, advising, and coordinated referrals;
Trauma-informed and strengths-based approaches to student support;
Principles and practices of assessment, program evaluation, and continuous improvement, including the use of qualitative and quantitative data;
Use of student success metrics, persistence indicators, and risk analytics to inform intervention strategies;
Institutional policies, procedures, and academic regulations related to enrollment, academic progress, retention, and graduation;
Campus and community referral networks and student support resources; FERPA, Information Privacy Act regulations, and ethical standards related to student records and confidentiality;
Student success and case management systems and tools (e.g., EAB/Bulldog Connect or similar platforms).

Skills/Abilities:
Advanced analytical skills to interpret student success data, identify trends and equity gaps, and assess the effectiveness of interventions;
Strategic planning and systems design skills to develop, implement, and refine Center-wide coordinated care and case management frameworks;
Assessment and reporting skills, including the ability to communicate findings to leadership and institutional stakeholders;
Relationship-building and collaboration skills to work effectively across academic and student affairs units;
Consultation and training skills to guide SSP III staff and campus partners in coordinated care and identity-informed practices;
Communication skills to clearly convey expectations, protocols, and recommendations in both written and verbal formats;
Organizational and project management skills to balance direct student engagement with Center-wide leadership responsibilities;
Decisi…