Annex Assistant

Library Assistant V – Annex Assistant

Supervises middle and high school students in the Teen Corner and Annex, fostering a welcoming and supportive environment to all teens. The position works independently to resolve customer issues, interpret library policies, and address behavior in accordance with the library's code of conduct. Responsibilities may include providing basic reference and readers’ advisory services, assisting with teen programs, performing circulation and customer service tasks, and supporting the daily operation, opening, and closing of the Annex.

The ideal candidate should exhibit a strong service orientation and a demonstrated dedication to quality customer service in a diverse community. They should have a strong knowledge of youth and teen services and a dedication to creating meaningful, positive experiences for teen patrons. Additionally, the successful candidate should be flexible in availability. Must be available to work Monday–Friday from 3–7 pm during the school year and from 1–5 pm Monday–Friday during the summer.

What’s the Annex?

The Annex is a branch of the Palos Verdes Library District solely dedicated to providing teens in grades 6–12 with a safe, positive, fun space to read, do homework, and engage in a variety of multimedia activities. It is a favorite local hangout used daily by energetic teens with many diverse interests and talents.

The Peninsula Center Library’s Teen Corner is another favorite hang out, designed for study and socializing in the main library. If you are passionate about youth development and love to connect with people, we want you on our team!

• Provide a high level of customer service to all, especially middle and high school age patrons.
• Supervise middle and high school students in the Peninsula Center Library Teen Corner and the Annex.
• Be responsible for opening and closing procedures of the Annex.
• Answer telephone calls and emails and provide assistance by investigating and resolving disputed patron accounts, answering mid-level reference questions or referring patrons to other library staff as appropriate.
• Assist patrons with the operation of copy machines and provide basic technology and computer help including issuing refunds and performing minor or routine maintenance.
• Ensure work areas, shelving areas, and library premises are clean, safe, and in good working order including ordering supplies and spot‑checking items for repair.
• Perform daily opening and closing procedures including locking/unlocking Annex space.
• Provide general clerical support, including preparation and maintenance of lists, data entry or clean‑up, search reports, flyers, and other documents, and statistical and data reports.
• Communicate issues, challenges and updates regularly to the YA Librarian III or YR Manager.
• Assist in developing and implementing library programs including conducting classes, clubs, and special events at the Annex.
• Process daily deliveries including receiving, checking, routing and distributing incoming internal and external documents, items, materials and supplies.
• Collect, sort, and shelve all library materials using different filing systems; maintain placement of materials, cleanliness and orderliness of shelves, and shift library material by relocating items as required.
• Search for and process new books & materials, hold requests, claim returns, transit, missing or lost materials utilizing reports.
• Spot-check books and materials for needed repair and identify worn or damaged items for withdrawal or replacement.
• Provide lead direction, training, and work review for volunteers.
• May assist librarians with programming, displays, and outreach.
• Required to work at any PVLD branch when assigned, including working split shifts at different branches and may be responsible for operation of a satellite library location or branch in the absence of higher-level staff.
• Participate in District wide training for new equipment and technology.

• Techniques for providing a high level of customer service to the public, volunteers, vendors, contractors, and District staff, in person, and over the telephone.
• Teen social,…