Literacy Program Manager

Job Summary

The City of Richmond is seeking a dedicated and experienced Literacy Program Manager to support Richmond’s Literacy for Every Adult Program (LEAP), a program of the Richmond Public Library within the Community Services Department. LEAP provides adult learners with basic literacy instruction, GED preparation, English as a Second Language (ESL), digital literacy training, family literacy support, and individualized tutoring services.

The Literacy Program Manager plays an important role in supporting programs that help adult learners strengthen essential skills, pursue educational and career goals, and increase access to community resources. LEAP offers small‑group classes both in person and online, along with one‑on‑one support from volunteer tutors. Classes are currently offered on weekdays and evenings, with plans to expand evening and Saturday offerings.

The ideal candidate will bring strong communication, organization, leadership, and community partnership skills, along with experience supporting adult learners and grant‑funded programs. The successful candidate will be committed to literacy, lifelong learning, equity, and helping Richmond residents build the skills needed to thrive personally, academically, and professionally.

Annual salary for this classification is as high as $, at the top of the range, with approved cost of living adjustments on July 1, 2026 (5%) and July 1, 2027 (5%). City‑paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more.

• Plan and manage the day‑to‑day operations of the adult literacy program.
• Research, analyze, develop, and implement instructional methods and materials for the literacy program, and monitor the use and need for additional or new materials.
• Recruit, hire, supervise, and evaluate the work of assigned support staff.
• Develop and train staff to ensure literacy program students receive individualized and effective instruction.
• Establish networking partnerships, maintain relationships and regular communication with local agencies, literacy service providers, and city departments to advocate for and promote the literacy program.
• Create and maintain a communications plan that results in high visibility for literacy services in the library and the community.
• Monitor budget expenditures and provide reporting for Library administration and funding sources.
• Develop literacy materials for use by staff and tutors and coordinate the procurement and distribution of such materials.
• Prepare the program budget in alignment with the program’s goals and objectives.
• Administer all literacy grants and grant requests, and research program funding sources.
• May be required to work nights and weekends.
• Perform related work as required.

• Strong public speaking and communication skills.
• Proficiency with modern office software, including Microsoft Office.
• Ability to multitask and manage competing deadlines and priorities.
• Ability to speak and understand multiple languages.
• Experience preparing grant applications and reports.
• Experience leading teams and managing change.
• Experience working with adult learning populations.
• Experience developing and maintaining community partnerships.
• Experience developing and evaluating literacy materials or curriculum.

• Master’s degree from an accredited college or university in a field relevant to adult literacy instruction.
• Three (3) to five (5) years of related experience, including two (2) years of experience in teaching/tutoring adults, volunteer coordination and program management, and one (1) year of supervisory experience.
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.

• Must be able to travel to various locations within and outside of Richmond to meet program needs and to fulfill the job responsibilities.
• When driving on City business,…