Student Retention Support

Job Details:
Location: Manchester () – Fresno, CA 93726.
Position Type: Regular Full-Time.
Salary Range: $23.00 - $33.00 per hour.
Shift: Day.
Job Category: Classified.
School: CRESENT VIEW WEST PUBLIC CHARTER.

Full Time, Monday - Friday; 8 a.m.

- 4:00 p.m.

The Student Retention Support will perform a variety of duties involved in student attendance, readmission, and book retrieval, and will work with students, families, school personnel, community agencies, and law enforcement.

• Investigate student absences and withdrawals and encourage school readmission.
• Contact parents/legal guardians and students to obtain information on reasons for absences.
• Make home visits to follow up on attendance problems and observe home situations that may interfere with attendance.
• Participate in Attendance Intervention Meetings (AIM) and Student Retention Meetings (SRM).
• Secure and track return of school books.
• Collaborate with school personnel to investigate and address student retention.
• Develop, establish, and coordinate community resource contacts.
• Provide weekly progress reports to supervisor regarding student and asset retrieval and track all contact with current or former students.
• Answer inquiries from students and parents/legal guardians regarding attendance records and school re-admittance.
• Document student attendance progress in the student database.
• Apply and provide information, forms, and necessary documents regarding school policy and procedures.
• Work with local law enforcement for student retention.
• Type and prepare a wide variety of documents including letters and reports.
• Compile and analyze information.
• Perform general clerical and administrative work, including maintaining accurate reports, verifying accuracy of information, and conducting research.
• Participate in staff meetings and trainings.
• Perform administrative duties as assigned or changed from time to time.
• Adhere to attendance policies.
• Research enrollment status of students leaving our school at outside schools and update codes as needed.

• Modern office methods, practices, and procedures.
• Proficiency in MS Word, Excel, PowerPoint.
• Good English usage, spelling, grammar, and punctuation.
• Data analysis, entry and processing methods, techniques, and programs.
• Understanding of ADA and attendance accounting procedures.
• Telephone techniques and etiquette.
• Interpersonal skills using tact, patience, and courtesy.
• Record keeping practices.

• Learn, interpret, apply, and communicate school rules, regulations, and policies.
• Work effectively in the absence of supervision.
• Perform data entry and data compilation from a variety of sources.
• Perform work with speed and accuracy.
• Understand and carry out oral and written directions.
• Show strong organizational and planning skills; meet schedules and timelines.
• Work cooperatively with others (parents/legal guardians, students, and school officials).
• Handle multiple competing assignments and projects.
• Communicate effectively, both orally and in writing.

• One year experience in a public school environment or public social services background.
• Community or school relations work experience, including working with courts and law enforcement.
• Proficient in MS Office applications (Word, Excel, Email).
• High School Diploma or GED equivalent; college coursework or CASCWA training a plus.

Ability to travel up to 40% (to include student homes).

• Mental demands: high workflow management and high project coordination.
• Finger dexterity: primarily using fingers to type and make small movements.
• Talking: convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average hearing: able to hear average conversations and receive ordinary information.
• Average visual abilities: ordinary acuity needed to prepare or inspect documents or operate machinery.
• Physical strength: sedentary work; sitting most of the time, occasionally exerting up to 10 lbs. of force.
• Frequent multitasking, changing task priorities, repetitious exacting work required.
• Working in a noisy, distracting environment with frequent deadline pressures.