TEMPORARY Instructional Assistant

TEMPORARY Instructional Assistant

Salary: $22.57 - $27.76 Hourly

Location: Fresno City College, CA

Job Type: Temporary

Division: FCC Student Services

Job Number: -T

Under general supervision, provides a variety of assistance tofaculty and students in an assigned academic department, lab orcenter; schedules appointments, coordinates with instructors and arranges for and proctors tests, following established procedures applicable to individual students; scores tests and enters data instudent records; maintains a clean, safe and orderly laboratory and learning environment; and performs related duties as assigned.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothis class.

• Assists instructors in assembling and preparing materials and handouts for classroom use; readies media equipment, software applications and distance learning equipment for classroom use;ensures equipment is in sound working order or arranges for repairsby Information Technology staff.
• Schedules students by telephone or in person for testingappointments, following guidelines and procedures; schedules use ofrooms to meet individual student accommodation requirements;coordinates with instructors to obtain tests to be administered;accesses the DSP&S student database to identify accommodationsapproved for individual students; reserves specialized equipment,arranges for readers or writers or makes other accommodationprovisions.
• Proctors tests and monitors students during testing to ensureintegrity of the testing process; provides calm and reassurance to minimize students' testing anxiety utilizing establishedapproaches; prepares incident reports in the event a student failsto follow testing procedures; scores tests using computer tools or Scantron equipment; records test results and forwards results and testing materials to instructors.
• Provides input in selecting and trains student aides; schedules and monitors the work of aides; reviews student aidetimesheets.
• Demonstrates sensitivity to and understanding of historicallyminoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

• Provides backup for other college administrative staff; assists students by answering questions about the application process,orientation and other matters.
• Performs related duties as assigned.

Knowledge of:

• Office practices and procedures including recordkeeping.
• Uses and operations of office equipment including computers andcopiers.
• Basic math.
• Correct English usage, including spelling, grammar and punctuation.
• Knowledge of specific instructional area to which assigned,including, as applicable, a general knowledge of accommodations and associated equipment approved for DSP&S students and distance learning classroom processes.

Skills and Abilities

to:

• Provide effective guidance to students in applicable area of assignment; accurately, thoroughly and clearly answer students'subject-matter and technology questions.
• Provide day-to-day administrative and technical support toinstructors in carrying out their responsibilities.
• Organize, set priorities and exercise sound judgment within areas of responsibility.
• Walk students through uses and operations of specialized equipment and software.
• Analyze, interpret, explain and apply relevant procedures and guidelines applicable to the work.
• Maintain the confidentiality of department and student records and information.
• Use tact, discretion, courtesy, empathy and patience in dealing with sensitive and difficult students and situations.
• Effectively engage and support historically minoritized groupsby addressing issues of equity and improving culturally responsive service-oriented practices.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Operate a computer and standard business software.
• Establish and maintain effective working relationships with allthose encountered in the course of work.

Graduation from high school or GED equivalent and at least one yearof responsible experience providing instructional or tutorialassistance to students; or an equivalent combination of training and experience.

Certain assignments may require a California driver's license andthe ability to maintain insurability under the Districts vehicle insurance program.

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential…