TEMPORARY Program Specialist - Veterans Services Job Fresno area,California USA,Education / Teaching

TEMPORARY Program Specialist - Veterans Services

Salary: $32.12 - $39.51 Hourly

Location: Fresno City College, CA

Job Type: Limited Term (LOA, Admin Leave, etc.)

Division: FCC Student Services

Job Number: -T

General Purpose

Under general supervision, assists with planning and implementing the college Veterans Services program and assists with operation ofthe Veterans Resource Center; acts as a School Certifying Official(SCO) and processes and certifies student applications for Veterans Administration educational benefits in accordance with legal guidelines; monitors student progress and processes appropriate documents for the payment of veterans benefits; provides technical assistance and provides access to veterans and student services resources to students, staff and the public;

assists withmonitoring program compliance with federal, state and District codes, rules and regulations; and performs related duties as assigned.

Essential Duties & Responsibilities

Provides input in selecting, training and providing day-to-daylead work guidance and direction to other program staff, tutors and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner;provides information, instruction and training on work procedure sand technical, legal and regulatory requirements.

Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals andvalues.

Facilitates day-to-day operation of the Veterans Resource Center; oversees and participates in front-desk coverage, explain sand screens veterans and their dependents for a variety of programs and services; meets with students to discuss VA educationalbenefits; assists students in accessing student and community services such as attending events and workshops, tutoring and academic support, counseling appointments, career research,accessing mental health resources, housing and financial assistance.

Screens student needs for Counselors and schedules student counseling appointments; independently performs research for Counselors and other faculty on specific student issues and resolves routine issues.

Acts as School Certifying Official (SCO) in accordance with theU.S. Department of Veterans Affairs School Certifying Official Handbook; reviews student files and documentation and determines eligibility for appropriate VA educational programbenefits and provides necessary forms; consults with VA official sand other certifying officials for clarification and assistance with complex problems.

Monitors student enrollment to ensure compliance with the educational plan developed by the Veterans Counselor to avoid under/over payment and institutional liability; processes and signs student enrollment certifications, unit changes and enrollmentverifications; monitors student schedule changes, tracks student ongoing eligibility for benefits and notifies students regarding changes in benefit status; processes VA documents/forms related to educational benefits in District and VA systems.

Runs a variety of reports and audits student grades, attendance and academic status; adjusts student data and certifications inappropriate systems, following established procedures in making oncoding that impacts student benefits and student success measures;prepares and sends correspondence for students regarding VA eligibility, student status and other information; assists students with resolving VA payment problems; researches data, posts andclears holds on student records; initiates student petitions towaive enrollment…