Customer Service Representative

Customer Service Representative

HIRING NOW!! Are you a people person? Do you love helping others? U‑Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U‑Haul company’s exceptional service and to ensure that customers get all the help they need on their journeys by inspecting and maintaining equipment.

This position offers on‑the‑job education.

Our motto is Hire Fast, Pay Fast
. You can start today and get paid today! Schedule two hands‑on working interviews and get paid for each. We also offer a $100 hiring bonus and a $300 cash bonus
, paid upon completion of U‑Haul Equipment Inspection and Verification through our 1‑2‑3 Punch Certification Program at retail stores.

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & vision plans
• Business travel insurance
• You Matter EAP
• Life Lock Identity Theft Protection
• Critical Illness/Group Accident insurance
• Dave Ramsey’s Smart Dollar program

• Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment).
• Drive a forklift (certification offered through U‑Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

• Valid driver’s license and a good driving record.
• High school diploma or equivalent.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs, assisted or unassisted.

Pay Range is: $16.5 – $18.5 Hourly

U‑Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by applicable law. Individual accommodations are available upon request for applicants taking part in all aspects of the selection process. Information obtained during this process will be shared on a need‑to‑know basis only.

749 N Blackstone Av, Fresno, CA 93701 Part‑Time R236197

Since 1945, U‑Haul has been serving do‑it‑yourself movers and their households. The concept for U‑Haul was generated out of the need for widely available, one‑way moving equipment after World War II. U‑Haul’s vision of shared ownership spread the cost of ownership and facilitated mobility across the United States and Canada.

U‑Haul Holding Company and its family of companies strive to create a culture of health and wellness. As of February 1, 2020, U‑Haul will not hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. This policy does not apply to team members hired before February 1, 2020.