Billing​/Financial Coordinators

The Financial Coordinator is responsible for accurately maintaining the financial records of the organization and is tasked with a wide variety of activities to support the fiscal well‑being of the company, including managing collections, insurance verification, contracting, claim submissions, payment processing, reports, tracing, and past dues. The role involves performing billing and collection procedures and following up on claims regularly to ensure timely payments.

• Track patient accounts receivable and outstanding balances to ensure timely payments by developing and maintaining a database of records.
• Enter contracts, verify methods of payment, and collect payments as needed.
• Verify insurance benefits and determine if patients are required to make co‑payments.
• Create and coordinate ongoing financial contracts (FCONS).
• Confirm, schedule, arrange financial options, and maintain communication with all outside and third‑party financing companies offered to patients.
• Billing insurances and following up on claims submitted.
• Process and post payments (cash, checks, credit cards, ETF).
• Manage and monitor all past‑due accounts; mail follow‑up letters (past due, missed appointment, dismissal, etc.).
• Generate end‑of‑day and monthly collection reports.
• Provide excellent patient/customer service by explaining office financial policies to patients and assisting patients with financial and insurance questions and concerns.
• Assist with physician credentialing and contracting; follow up with all insurance carriers to ensure credentialing/contracting is complete; assist with contract rate negotiations.
• Adhere to confidentiality, state, federal & HIPAA laws and guidelines.
• Perform general office duties and other related duties as assigned.

• Letter A: 10‑29 days past due
• Letter B: 30‑44 days past due
• Letter C: 45‑59 days past due
• Letter D: 60‑74 days past due
• Letter E: 75+ days past due (dismissal)

• 2+ years related work experience.
• Outstanding financial & analytical skills.
• Proficient with cash handling.
• Proficient computer skills.
• Proficient with MS Office Excel.
• Outstanding communication skills, both verbal & written.
• Excellent people and organizational skills.
• Detail‑oriented.