Relationship Manager

Fresno Madera Farm Credit is searching for a self‑motivated, highly driven individual to join our fast‑paced team environment. The Relationship Manager will report directly to the Assistant Director, Relationship Management. Our Relationship Managers develop new business and maintain and service a portfolio of both commercial and mortgage loans.

• Build and cultivate new business opportunities by actively engaging in the agricultural community, developing referral networks with realtors, attorneys, CPAs, and other trusted advisors, and identifying prospective customers through landowner publications, market intelligence, and public records
• Represent the Association at industry events, trade shows, educational seminars, and community functions to strengthen visibility and generate business opportunities
• Identify opportunities to deepen member relationships through cross‑selling of leasing, cash management, and related financial services
• Participate in local agricultural and community organizations to build credibility, expand your network, and stay connected to the needs of the region

• Proactively connect with current and prospective customers to understand their operations, financial goals, and credit needs, and recommend lending solutions that align with their business objectives
• Gather and evaluate customer financial information in partnership with the Credit team to support sound credit decisions
• Analyze financial, operational, and market information to develop a well‑rounded understanding of each customer’s operation and financing needs
• Approve loans within assigned credit authority in collaboration with the Credit function and established lending guidelines
• Present larger or more complex credit recommendations, including structure and pricing, to the loan committee for consideration
• Communicate credit decisions professionally and clearly, while providing a high level of service throughout the lending process
• Monitor loan relationships to support portfolio quality, member satisfaction, and long‑term business growth
• Identify refinancing opportunities and recommend solutions that continue to meet the evolving needs of customers and their operations
• Work directly with delinquent borrowers to develop practical resolution strategies that protect both the customer relationship and portfolio performance
• Manage collection efforts on delinquent accounts with professionalism, sound judgment, and a focus on timely resolution
• Maintain strong member outreach and regular contact to build lasting relationships and deliver exceptional service
• Develop tailored servicing and marketing plans for customers to support retention, satisfaction, and portfolio growth
• Assess portfolio risk and recommend appropriate risk rating adjustments based on changing customer performance and credit conditions

• Strong working knowledge of agriculture, agricultural producers, and the Central Valley market
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Ability to build and maintain effective relationships with customers, referral sources, and internal partners
• Strong organizational and time‑management skills, with the ability to prioritize work in a fast‑paced environment
• Sound analytical and problem‑solving skills, including the ability to evaluate financial and operational information objectively
• Ability to apply lending processes, policy, and judgment to make practical and well‑reasoned decisions
• Experience reading and interpreting income statements, balance sheets, tax returns, and other financial reports
• Customer‑focused communication skills with the ability to listen, understand needs, and deliver effective solutions

• Two years of agricultural lending experience
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the role
• Demonstrated understanding of agricultural production, producer cash flow cycles, and the operating environment of farmers, ranchers, and agribusiness customers
• Working knowledge of Microsoft Word, Excel, PowerPoint,…