Billing System Specialist

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Come and join the City of Fresno in achieving our mission of Building a Better Fresno! Under supervision. Billing System Specialists perform work of moderate difficulty developing, administering, maintaining, and supporting the billing automated information and operations systems. The Billing System Specialist is a specialized, technical class in which incumbents develop, administer, maintain, and support the entry of proper data and criteria into the utilities and billing related computer systems.

Incumbents may provide direction and training to coworkers.

There are currently 3 vacancies that exist in the Utilities Billing & Collection Division of the Finance Department. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City’s discretion.

If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.

Applicants must meet the following minimum qualifications on or before the posted filing deadline in order to qualify for the examination.

One year of full-time work experience, which included implementation, operation, maintenance, or analysis of automated billing systems applications.

Or

Sixty (60) units of accredited college or university coursework, twelve (12) units of which were in computer applications and systems, information management, finance, accounting, or related field.

Please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected.

The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno.

The selection process may consist of a job‑related Written Examination which will be weighted 100% of your score in determining your eligibility and placement on the eligible list. Candidates must achieve a passing score to qualify for the eligible list.

The written examination is designed to test a candidate's knowledge of computers, software and communications systems; ability to analyze, and problem solve independently; ability to apply skills in interpersonal relations; and training methods.

The written exam is tentatively scheduled for the week of:
July 27, 2026.

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score.

For information on how to complete an online application, please visit the Help & Support tab. For NEOGOV Application Assistance, please call or email  ONLY ONLINE APPLICATIONS AND MATERIALS ARE ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason.

Required licenses, certifications, and education must be verified with supporting documents. Foreign education must be evaluated by a credential evaluation service recognized by the U.S. Department of Education. Please ensure all relevant attachments are uploaded with your application.

For the work experience section, provide detailed descriptions of job duties for each position related to the specific role you are applying for. Resumes are not a substitute for completing this section and will only be reviewed as supplemental information, not for determining minimum qualifications.

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