Intake Coordinator
Listed on 2026-02-16
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Healthcare
Healthcare Administration
Description GENERAL DESCRIPTION OF THE POSITION
The Intake Coordinator at Tatum Psychology Employment Group manages the registration process of patients on an as‑needed basis. The Intake Coordinator gathers patient records, takes medical histories, and obtains any insurance information from the patient.
ScheduleMonday - Friday 8:00 am - 5:00 pm
ESSENTIAL FUNCTIONS1. Patient Intake & Administrative Support
- Schedules appointments for intakes in a timely manner; thoroughly gathers necessary personal, medical, and insurance/financial information from the patient and/or patient’s family member(s) at the intake meeting.
- Completes patient records for all new admissions and performs clerical work such as filing, copying, and faxing documents.
- Speaks knowledgeably about TPEG and its programs; answers questions as needed.
- Follows all clinical objectives, standards, policies, and procedures.
- Ensures compliance with regulatory standards and community standards of care.
- Participates in company quality improvement activities.
- Participates in interdisciplinary staff meetings with other professional staff members as needed.
The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
Employees who hold this position may be asked to perform other duties as assigned.
EXPERIENCE:
Minimum of two (2) years of customer service experience.
SKILLS REQUIRED:
- Experience working with culturally diverse individuals and communities or have otherwise demonstrated a commitment to strengthening engagement of a diverse community and skill in communicating with diverse populations.
- Familiarity with equity and/or diversity initiatives within an organization.
- Written and oral communication skills sufficient to perform essential functions.
- Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance.
- Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.
- Demonstrated ability to organize time and other resources to perform multiple tasks.
- Demonstrated ability to complete work accurately and in a timely manner with attention to detail.
- Demonstrated ability to work well with others and to provide effective team leadership.
- Proficiency in word processing, database, and/or spreadsheet applications.
- Physical and mental attributes sufficient to perform essential functions.
- Demonstrated ability to recognize merit, excellence, and intelligence in staff and potential employees.
- Valid Driver's License
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