Senior Manager, Pharmacy Care Delivery, Outpatient Pharmacy

Job Summary

In addition to the responsibilities listed below, this position is responsible for modeling usage of complex strategies to provide pharmaceutical care using evidence based literature, drug initiative information, using standard protocols, policies, and procedures; partnering with other senior leaders, communicates effectively, and engages with key stakeholders from MOB (i.e., Medical Office Building) and hospital leadership; overseeing and working on inventory analyses for the development of stocking optimization models and internal inventory processes to optimize inventory;

evaluating, reviewing, and optimizing inventory turns, service levels, inventory levels; reviewing and implementing educational materials are in parallel with formulary and clinical practice objectives; may oversee other pharmacy outside their local pharmacy, may manage 24hrs clinic pharmacy, overseeing one or more; overseeing team(s) and offering support when escalation is needed for specific drug therapy and patient populations; overseeing team(s) provide tailored pharmaceutical care services for defined high risk patient populations, mitigating moderately complex risks in drug therapy;

ensuring financial performance targets in pharmacy are met; partnering with senior management to work on the development and implementation; and being accountable for risks management and mitigation, monitoring and supporting that others are meeting compliance and regulatory standards as the PIC.

• Creates and advocates for developmental opportunities for others; builds collaborative, cross‑functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
  
  Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making;
  
  fosters access to stakeholders.
• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results;
  
  assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
• Oversees drug education and training efforts by: coordinating teams and evaluating complex pharmacy and provider education to positively impact patient compliance and provider prescribing practices.
• Provides pharmaceutical patient care and drug therapy by: overseeing productive relationships with care providers and members; managing teams workflow and execution of comprehensive pharmaceutical information e.g., drug therapy, adverse effects, compliance, appropriate use, and handling); helping to design therapeutic regimens…