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Insurance Follow-Up​/Patient Collections

Job in Fresno, Fresno County, California, 93650, USA
Listing for: Santé Health System
Full Time position
Listed on 2026-03-02
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Insurance Follow-Up / Patient Collections

Sante Health System is looking to hire a full‑time Insurance Follow‑Up / Patient Collections position responsible for insurance and patient balance follow‑up, aging reports and customer service.

QUALIFICATIONS
  • High school diploma or GED certificate required
  • Necessary 3 years medical billing experience
  • Knowledge of ICD-10, CPT, and HCPC coding
  • Professional telephone etiquette
  • Required knowledge of Medicare, Medi Cal|DHCS, PPO, HMO, Workers' Compensation and Private Pay billing
  • Bilingual in English/Spanish preferred
PERFORMANCE REQUIREMENTS

Knowledge,

Skills and Abilities

  • Knowledge of ICP-10, CPT and HCPC coding
  • Working knowledge of billing regulations for Medi Cal|DHCS, PPO, HMO, Workers' Compensation and Medicare
  • Knowledge of patient confidentiality regulations
  • Professional telephone etiquette
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Review and analyze account aging.
  • Responsible for updating account information, patient address, insurance billing information.
  • Assisting sites and patients with questions and concerns.
  • Telephone contact with insurance companies to expedite payment of claims.
  • Tracers and re-bills to insurance companies as necessary.
  • Telephone calls to patients, set‑up payment schedules.
  • Determine if patient due accounts should be assigned to MBA or Collection agencies.
  • Notify sites of delinquent accounts.
  • Maintain patient and insurance aging at an acceptable percentage.
  • Notification to management of any concerns on unusual payments or claim processing from insurance companies.
  • Compiles daily individual productivity.
  • Maintains strictest confidentiality.
  • In the spirit of teamwork, employees are expected to follow any other job‑related instructions and to perform any other job‑related duties as requested.
  • ABOUT SANTE HEALTH SYSTEM

    Sante Health System is a Management Services Organization that serves multiple clients. “Sante” is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.

    Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.

    Sante is celebrating over 30 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. Therefore, we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service‑driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement.

    Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.

    ARE YOU READY TO JOIN OUR TEAM?

    If you feel you are the right fit for our position, we want to meet you! Apply now with our initial 3‑minute, mobile‑friendly application! We look forward to meeting you!

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