Seven Sisters Host or Cashier PT

SUMMARY:

Responsible for ensuring the smooth daily operation of the Seven Sisters Restaurant.

Essential

Responsibilities and Duties:

(Specific areas of responsibility including, but not limited to)
Maintains the reservation book for restaurant including receiving calls, checking messages, and assisting walk-ins with special attention to Guest Service Standards.

Ensures fair and equal flow of seating for Servers and Guests.

Greets Guests and escorts Guests to their table and presents menus.

Recommends wine, spirits, and other amenities to Guests.

Works with the front and back of house staff to ensure Guest meals are produced in accordance with specifications and Guest requests.

Assists Manager in achieving predetermined objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.

Follows up with Guest (post meal) regarding service and quality.

Assists in ensuring that all service procedures/standards and safety procedures are followed.

Uses tact and diplomacy to collect accurate information to resolve Guest conflicts.

Communicates, leads and directs staff under the direction of the Manager.

Adjusts ticket transactions such as, splitting and transferring checks in the absence of Seven Sisters Manager.

Assists in service standards training and practical application.

Assists with end of month inventory.

Performs other duties as assigned.

Mandatory Requirements:

Must be at least 18 years old.

Must possess a high school diploma, G.E.D. or equivalent.

Experience in fine dining and/or Food and Beverage preferred.

Must complete Food Handler or Serv Safe and Responsible Alcohol Service certification or have proof of current certification.

Must have excellent communication skills with a strong emphasis on guest services.

Must have ability to effectively interact with internal and external Guests.

Must have strong knowledge of spirits/wine.

Must have ability to learn and operate point-of-sale system.

Must be able to obtain a valid gaming license.

Must be able to pass a mandatory drug test.

Must provide evidence of employment eligibility in the U.S.Must be able to communicate proficiently in English.

Physical Demands:

Must be physically able to perform all job requirements.

Must be able to lift at least 25 pounds and occasionally more with assistance.

Work Environment:

Must be able to work in a non-smoke free environment.

Must be able to work in a noisy environment.

Must be able to work all shifts, weekends, holidays, and special events