Employee Relations Specialist

Description

The Employee Relationship Specialist is tasked with cultivating and maintaining positive relationships between employees and the organization. This position will conduct impartial workplace investigations into misconduct, policy violations, harassment, discrimination and other complaints. Plan for successful investigations, gather evidence, conduct prompt and impartial interviews, communicate findings and make recommendations to stakeholders; provide expert guidance on policy interpretation and application. This portion will require frequent travel to various school sites.

(Performs approximately 50% of the day)

Collects and analyzes data to identify investigation trends and opportunities for prevention. Evaluates patterns, root causes, and contributing factors underlying employee relations matters and investigations. Develops and provides data-driven recommendations to leadership aimed at reducing repeat issues, strengthening workplace practices, and improving overall employee relations outcomes. (Performs approximately 20% of the day)

Prepare and maintain investigatory reports and other related documentation. Ensure the proper handling and storage of sensitive information. As needed, advise and assist with training managers and other key employees on policies, conflict mitigation, and the investigation process. Answer calls and emails directed to the human resources department. (Performs approximately 15% of day)

At all times, maintain excellent personal service to all personnel while maintaining a level of sensitivity and fairness; attend all relevant staff meetings; provide assistance in the improvement of human resources management systems and procedures; demonstrate flexibility and understanding when asked or required to perform other duties as assigned. (Performs approximately 15% of day)

A bachelor’s degree is required and 2-3 years of relevant experience in human resources management, knowledgeable in labor laws, have general knowledge of the principles and procedures for conducting investigations, report writing, reviewing applicable company policies and procedures; must be fluent in the English language and be able to communicate and convey information and directions effectively; be able to establish and maintain strong interpersonal relationships among all CTFF staff;

be able to work and communicate effectively with supervisors, peers, or subordinates; must be skilled in clerical procedures and systems, such as word processing, managing files and records, designing forms, creating systems and processes, and other related office procedures; maintain a high level of accuracy in preparing report materials; possess strong skills in problem solving, analytics, excellent interpersonal communication and the ability to handle sensitive and confidential information and maintain neutrality;

possess skills in active listening, writing, organization, problem solving, stress and time management; possess skills in working with a personal computer, including the use of the Google Suite Platform and other software platforms; able to work in a fast-paced work environment; possess a high degree of trustworthiness, respect and sensitivity for others; need to demonstrate work flexibility and a sound work ethic;

and meet set job related goals and objectives.