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Field Action Remediation Specialist - b/w EST/CST/PST
Job in
Fresno, Fresno County, California, 93650, USA
Listed on 2026-05-30
Listing for:
MillenniumSoft Inc
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Overview
Position
:
Field Action Remediation Specialist - Candidates should be comfortable working between 12AM to 8AM EST/ 11PM - 7AM CST/9PM - 5AM PST
Location
:
San Diego, CA
Duration
: 12 Months
Total Hours/week
: 40.00
Client
:
Medical Devices Company
Level of Experience
:
Entry Level
Employment Type
:
Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)
Onsite interviews
Responsibilities- We are seeking a detail-oriented Field Action Remediation Specialist to implement remote software and firmware deployments, configure devices in RSS, and perform other remediation activities.
- This role requires deep technical skills, excellent customer service abilities, and meticulous documentation practices in an FDA-regulated environment.
- This is a remote role with overnight hours to support our customers based primarily in the US who require downtime to occur at night.
- Candidates should be comfortable working between 12AM to 8AM EST/ 11PM - 7AM CST/9PM - 5AM PST Minimal weekend/holiday work.
- High School Diploma (minimum education requirement)
- 2-3 years of proven applied experience
- Computer Science, Technology, Healthcare-related education or equivalent work experience
- Proficiency in English (reading, writing, speaking)
- Deep technical orientation with experience deploying proprietary and standard applications
- Experience with Windows operating systems, Active Directory, and domain security
- Analytical skills for logical troubleshooting of technical problems
- Ability to work independently, manage multiple tasks, and prioritize effectively
- Problem solver comfortable working in a dynamic, fast paced environment
- Diligent with thorough follow-up capabilities
- Goal and action-oriented mentality
- 3-5 years of service experience in troubleshooting and repair of electronic systems
- Knowledge of cloud computing, SQL, Windows-Unix/Linux environments
- Experience with remote access tools and SQL scripting
- Experience working in FDA-regulated environments
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