Information Security Analyst

Job Summary

Under the direct supervision of the Associate Vice President for Information Security and Infrastructure Services, the Information Security Analyst provides entry‑level support for information security activities that help protect the confidentiality, integrity, and availability of university data, systems, applications, networks, cloud services, and endpoint devices. This position assists with routine security endpoint patching, monitoring, vulnerability scanning, documentation, ticket follow‑up in coordination with the Service Desk and other Technology Services units, and supports the implementation and maintenance of security controls in accordance with established procedures and guidelines.

• Routine security endpoint patching and maintenance.
• Monitoring security alerts and logs.
• Conducting vulnerability scanning and applying remediations.
• Documenting security activities and tracking tickets.
• Coordinating with Service Desk and Technology Services units.
• Supporting the implementation and maintenance of security controls per guidelines.

Anticipated Hiring Salary Range: $5,787 - $6,021 per month. Full CSU Classification Salary Range: $5,787 - $8,430 per month.

This is a full‑time (equivalent to 40 hours per week), probationary, non‑exempt position. Eligible employees receive a comprehensive benefits package that includes medical, dental, and vision plans; membership in CalPERS; sick and vacation time; 15 paid holidays per year; and participation in the fee‑waiver education program.

• General knowledge of information security principles and concepts.
• Basic knowledge of networks, operating systems, and computer systems.
• Ability to troubleshoot routine technical issues and escalat­e more complex matters appropriately.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Effective written, verbal, and interpersonal communication skills, with the ability to work collaboratively and professionally with others.
• Organizational and time‑management skills to plan, organize, and prioritize work.
• Analytical skills to collect, analyze, and interpret application process problems and technology needs.

• Equivalent to a bachelor's degree in a related field. Relevant education, training, certifications, and/or experience that demonstrate the knowledge, skills, and abilities required for the position may be substituted for the required education on a year‑for‑year basis.
• Preferred Knowledge, Skills, or Abilities:
  • Entry‑level certifications such as CompTIA Security+, CompTIA Network+, or AWS Cloud Practitioner.
  • Basic familiarity with security monitoring, log review, vulnerability scanning, and vulnerability management tools.
  • Basic familiarity with endpoint patching practices, including patch compliance monitoring and remediation tracking.
  • Basic familiarity with firewall and/or cloud security technologies.
  • Basic familiarity with reviewing reported phishing emails, related security alerts, and documenting findings.
  • Basic familiarity with identity and access support processes, such as account setup, changes, password resets, and permissions updates in systems such as Google Workspace and/or People Soft.
  • Strong customer service, collaboration, communication, and interpersonal skills, with the ability to work effectively as part of a team.

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition, and covered veteran status.

Fresno State’s commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.