Information Technology Specialist

WHAT IS IT- INFORMATION TECHNOLOGY?

A description of the business units can be found at: https://(Use the "Apply for this Job" box below).-divisions

Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. Federal experience is not required. Experience may have been gained in the public sector, private sector or through volunteer service. One year of experience refers to full‐time work; part–time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

Minimum requirements for Grade 12 and Up (GS or equivalent) applicants must have Information Technology related experience demonstrating each of the following nine competencies:

• Attention to detail
• Customer service
• Decision making
• Information management
• Interpersonal skills
• Oral communication
• Problem solving
• Team work
• Technical competence

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS‑12 grade level in the Federal service.

• Independently applying IT principles, concepts, methods, and practices to plan, analyze, implement, maintain, troubleshoot, or enhance IT systems, services, hardware, software, applications, interfaces, scripts, or related technology environments.
• Performing computer projects, operational, or application‑related assignments involving IT requirements and techniques, including resolving technical issues; validating system, application, or code testing and configuration; preparing technical documentation; and applying federal cybersecurity, privacy, or regulatory requirements.
• Working directly with customers, stakeholders, users, and technical teams to define business or technical requirements, advising on feasible IT approaches, and implementing secure, reliable, scalable IT solutions, including application enhancements where applicable.
• Assessing system, service, or application performance, availability, reliability, usability, and operational effectiveness; identifying risks, recurring issues, or defects; and recommending or implementing corrective actions consistent with established policies and procedures.
• Analyzing multiple technical alternatives and advising management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational requirements.
• Assisting in the development and implementation of workflows and automation solutions using scripting tools such as Flow Designer, Workflow Editor, and to improve service delivery and operational efficiency.
• Supporting testing and troubleshooting of application platform upgrades, releases, and enhancements, to ensure alignment with enterprise change management and minimal operational disruption.
• Assisting in the implementation and maintenance of security capabilities, including role‑based access controls, access control lists (ACLs), data protection mechanisms, and secure coding practices in accordance with federal IT security standards.
• Providing technical recommendations or support both orally and in writing to customers, stakeholders and leadership to support application solutions and operational improvements.

You must also meet the following requirements:

• Minimum age requirement:
  Minimum age for federal employment is 18 years old, or at least 16 years old and have:
  • Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
  • Completed a formal vocational training program; or
  • Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.

For more information on qualifications please refer to OPM's Qualifications Standards (https://).