Information Technology Associate

Position Details

• Job Code: JC-525251
• Position #:
  
  -008
• Working Title:
  
  Desktop Support - Hybrid Telework
• Classification: INFORMATION TECHNOLOGY ASSOCIATE
• Salary Range: $4,935.00 – $6,614.00 (A), $5,424.00 – $7,270.00 (B), $5,930.00 – $7,947.00 (C), $6,521.00 – $8,740.00 (D)
• # of Positions: 1
• Work Location:
  
  Fresno County
• Telework:
  Hybrid
• Job Type: Permanent, Full Time

Under general supervision of the Information Technology Supervisor I, the Information Technology Associate performs a variety of recurring, well‑defined tasks requiring occasional innovative problem solving with guidelines for the Department of State Hospitals (DSH). The primary duties of the IT Associate lie within the Client Services domain of the IT Associate classification and include the full lifecycle of end‑user device solutions: evaluation, configuration, provisioning, training, security, tracking, and support for an end‑user computing environment.

• Perform end‑user device solutions—including evaluation, configuration, provisioning, training, security, tracking, and support—for an end‑user computing environment.
• Execute recurring tasks and apply innovative problem‑solving as mandated by departmental guidelines.