Information Technology Specialist

WHAT IS INFORMATION TECHNOLOGY?
A description of the business units can be found at: https://(Use the "Apply for this Job" box below).-divisions

• Position(s) are to be filled in the following area(s):
  • IT - Mainframe Operations
• Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.

Applicants must have Information Technology related experience demonstrating each of the following nine competencies:
1) Attention to Detail,
2) Customer Service,
3) Decision Making,
4) Information Management,
5) Interpersonal Skills,
6) Oral Communication,
7) Problem Solving,
8)
Team Work and
9) Technical Competence.

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.

• Leading or coordinating IT projects, application-related efforts, operational initiatives, or system-related activities that affect multiple users, teams, programs, or business processes.
• Applying IT principles, concepts, methods, and practices to evaluate requirements; resolve technical issues; guide system, application, or code testing and configuration decisions; and ensure technical documentation and federal cybersecurity, privacy, or regulatory requirements are addressed.
• Engaging customers, stakeholders, users, product or business owners, and technical teams to define business or technical requirements, communicate technical impacts, and guide delivery of secure, reliable, scalable IT solutions.
• Evaluating system, service, or application performance, availability, reliability, security controls, usability, and operational effectiveness; identifying risks, issues, defects, or gaps; and leading corrective actions or improvement efforts.
• Analyzing competing technical approaches and providing authoritative recommendations to management, stakeholders, or IT specialists on the selection, design, configuration, implementation, or improvement of IT solutions with organizational impact.
• Led the planning, implementation, modernization, and maintenance of enterprise IBM mainframe environments, ensuring high availability, reliability, performance, and compliance with organizational and operational requirements.
• Directed system upgrades, hardware refreshes, and infrastructure improvements to support mission‑critical business operations and continuity of service.
• Analyzed, diagnosed, and resolved complex issues involving IBM z/OS hardware, operating systems, and supporting infrastructure.
• Provided expert technical guidance and recommendations to senior leadership, systems programmers, engineers, and technical staff on system performance, operational readiness, risk mitigation, and strategic technology initiatives.
• Served as an IBM z/OS Systems Programmer responsible for the installation, configuration, and integration of mainframe hardware and storage peripherals.
• Performed equipment planning, rack layout design, cabling coordination, power requirements analysis, and implementation activities to support enterprise computing operations.
• Managed and maintained Input/Output Definition Files (IODFs) using Hardware Configuration Definition (HCD) and Hardware Configuration Manager (HCM), ensuring accurate hardware configuration, resource allocation, and system integrity across production and non-production environments.
• Administered and configured Hardware Configuration Manager (HCM), Server Time Protocol (STP), cryptographic hardware, and Integrated Cryptographic Service Facility (ICSF) components to support secure, synchronized, and compliant enterprise mainframe operations.
• Implemented and maintained Coupling Facilities and related Parallel Sysplex infrastructure, supporting high availability, workload balancing, data sharing, and enterprise resiliency.
• Planned, installed, configured, tested, and supported IBM mainframe software products and system‑level components.
• Collaborated with cross‑functional technical teams, project stakeholders, and vendor service personnel to plan, coordinate, and execute hardware and software installations, system upgrades, maintenance activities, and problem resolution efforts. Fostered productive working relationships to ensure timely project completion and operational excellence.

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