Information Technology Specialist (SYSANALYSIS​/APPSW) Systems Acceptability Tester

WHAT IS INFORMATION TECHNOLOGY?

A description of the business units can be found at: https://(Use the "Apply for this Job" box below).-divisions

• Position(s) are to be filled in the following area(s):
  • IT
    - Filing Season and Legislative Delivery
    - Filing Season & Legislative Delivery
• Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

You must have one year of IT-related experience which was at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service.
IT related experience for this position includes:

• Assisting with routine IT support, operations, or administrative activities involving computer hardware, software, systems, applications, or related technology resources.
• Following established procedures to enter, update, verify, organize, or maintain IT-related information, records, documentation, or system data.
• Responding to basic customer or user requests and referring more complex technical issues to higher-level personnel.
• Using standard tools, applications, or automated systems to perform assigned tasks and support daily IT operations.
• Assisting with troubleshooting, testing, installation, configuration, or maintenance activities under close supervision.
• Documenting customer business rules and requirements, testing artifacts such as test plan, test strategy, test cases, defects, and test summary reports.

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 level in the Federal service.
Specialized experience for this position includes:

• Applying basic IT principles, methods, and practices to support computer systems, software, applications, hardware, networks, or related technology services.
• Assisting in identifying, documenting, and resolving routine technical issues affecting users, systems, applications, or services.
• Supporting system, software, or application testing activities and preparing or updating technical documentation and user instructions.
• Working with customers, users, or team members to gather information, respond to service requests, and provide technical assistance.
• Monitoring routine system, application, or service operations and reporting issues, deficiencies, or unusual conditions to higher-level staff.
• Documenting customer business rules and requirements, testing artifacts such as test plan, test strategy, test cases, defects, and test summary reports.

• MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have:
  • Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
  • Completed a formal vocational training program; or
  • Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.

For more information on qualifications please refer to OPM's Qualifications Standards
.