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Frontline IT Help Desk Technician

Job in Fresno, Fresno County, California, 93650, USA
Listing for: Model Dairy LLC
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 34000 USD Yearly USD 32000.00 34000.00 YEAR
Job Description & How to Apply Below

Shehadey Family Foods seeks a dedicated help desk technician to be the first point of contact for end users. You will handle requests in person, by phone, or email across company IT assets.

You will gather details from nontechnical users and provide timely ticket updates, while escalating complex issues with full context. You will troubleshoot hardware/software problems, document steps and resolutions, and maintain installation and configuration records.

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