Concessions Supervisor

Concessions Supervisor

This position is responsible for the overall supervision of a designated area within the building. Ensures that all departmental needs and procedures are met.

Major Responsibilities:

• Ensure that concession stands maintain sufficient product levels to service the event.
• Direct concession stand personnel to assure delivery of excellent customer service to guests attending the event.
• Direct stand personnel in established food production for the event by utilizing provided production sheets.
• Reads, understands and communicates all pertinent event information as discussed in pre-shift meeting.
• Contacts warehouse for additional inventory needed during event.
• Assures that all stand personnel are compliant with alcohol service policy.
• Assures that all products are merchandised properly and re-stocked as needed.
• Trouble shoots equipment and records any equipment needing repairs or replacement.
• Must be familiar with POS system and provide training to new stand personnel.
• Records opening & closing inventories, product transfers and product waste and or spoilage.
• Maintains cleanliness and organization in the concession stands at opening, during event and closing.
• Completes all required event related paperwork.

Follows and receives direction from Director of Food & Beverage

Supervisory Responsibilities:

• Directly supervises all concession stand personnel. Carry out supervisory responsibilities in accordance with company's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications:

• High School diploma or general education degree (GED); 3-6 months related experience and/or training; or equivalent combination of education and experience

Physical Demands:

• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building as needed by events.

Knowledge, Skills & Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Knowledge of concession operations
• Ability to add, subtract, multiply and divide (basic mathematics skills).
• Ability to communicate and execute instructions via radio (walkie talkie)
• Ability to regularly move and lift up to 50 pounds.
• Requires the ability to work flexible hours including nights, weekends and holidays.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.