Retail Store Manager - Fresno, CA

Job Title

Retail Store Manager - Fresno, CA (260443)

United States-California-Fresno

3099 W Shaw Ave, Suite 101 & 102, Fresno 93711

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it. All official communication from Consumer Cellular will come from a  email address or through our verified texting platform, which will only be used to schedule interviews.

We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacq
.

At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with strong, inspiring leaders. As a Store Manager
, you won’t just run a store, you’ll lead it. You’ll set the tone, build a high‑performing team, and create an environment where relationships come before transactions and service feels truly human. You’ll coach and develop your team to guide guests with confidence and expertise, creating experiences that turn first‑time visitors into loyal customers. We’re expanding rapidly across the country, bringing personalized, in‑person support to more communities than ever before.

That growth creates real opportunity for leadership development, business ownership, and career advancement. We do retail differently.

The salary range for this role is $80,000-$84,000 annually, plus a monthly bonus. We believe in a life/work balance! This role leads a team for at least 40 hours a week (in-store), which provides the ability to spend the remainder of the week doing the things YOU love best!

You’re a results‑driven retail leader who knows how to run a high‑performing store. You bring strong customer focus, sharp business instincts, and the ability to build and develop a winning team. In this role, you’ll lead a world‑class retail team. Driving store success through smart execution and operational excellence.

• Full responsibility for store performance, including sales results, financial performance, merchandising, inventory, and staffing strategy.
• Hiring, talent development, and key people decisions in partnership with Leadership and HR.
• Daily operations that deliver revenue, productivity, and customer experience goals.
• Sales action plans that grow market impact and community presence.
• Performance analysis, trend identification, and operational improvements.
• Workforce planning, scheduling strategy, and labor management.
• Independent judgment in store‑level operational and employee relations decisions.
• Strategic partnership with leadership, including performance reporting and business insights.
• A culture of accountability, engagement, and compliance with company policies and applicable laws.

• High School Diploma required or equivalent required.
• 3+ years of retail management experience, preferably in the wireless industry.
• A proven track record of successfully leading a store and delivering strong business results.
• Strong verbal and written communication skills you can inspire a team and connect with guests.
• Solid business acumen with the ability to understand metrics, analyze performance, and drive results.
• Demonstrated ability to coach, train, and develop team members into top performers.
• Flexibility to work weekends and travel as needed to support the business.
• The ability to motivate Sales Representatives to meet and exceed performance expectations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great…