Xfinity Retail Sales Consultant - Bilingual Spanish Speaking

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers.

• Engage customers with enthusiasm, demonstrating and explaining product features.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify account statements and pay bills in the store.
• Answer questions on current or new services, make changes to account data, upgrade levels of service, and process general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding of technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment, connecting products to customer lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjust to a flexible work schedule, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.
• Bilingual Spanish speaking preferred.

• Day‑One benefits: medical, dental, and vision coverage;
  Xfinity courtesy services; discount tickets to Universal Studios; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; 401(k) savings plan with up to 6% match.
• Additional perks and benefits include day‑one benefits and more.

• Understand and apply operating principles.
• Own the customer experience and act in customers’ best interests.
• Know products, be enthusiastic learners, users, and advocates of technology.
• Work together as a team, embracing new ideas.
• Participate in the Net Promoter System, providing feedback and supporting improvements.
• Drive results and growth.
• Support a culture of inclusion.
• Act professionally for customers, teammates, and the community.

• Customer‑focused
• Workplace organization
• Persuasion
• Teamwork
• Technical knowledge
• Self‑motivation
• Resilience
• Communication
• Critical thinking
• Problem solving
• Professional integrity

Base pay: $16.90. Total target compensation (base pay plus targeted commission): $24.59.

High School Diploma / GED.

None specified.

2–5 years.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an equal opportunity employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.