Xfinity Retail Sales Consultant - Bilingual Spanish Speaking

Job Summary:

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service in all interactions with customers.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment and connect products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.
• Bilingual Spanish speaking preferred.

Base Pay: $16.90 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $24.59 per hour.

• Medical, Dental, and Vision coverage.
• Comcast X‑Finity courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid Time Off.
• 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Comcast is an equal opportunity workplace and will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.