Key Account Manager

When it comes to baking, Bake Mark has its own secret ingredient: a team of passionate talented employees. For over 100 years, Bake Mark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working.

We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.

With over 100 years of service to the baking industry, Bake Mark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. Bake Mark is a manufacturer and distributor with 23 branches conveniently located across the U.S.

At Bake Mark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:

• Competitive Compensation
• Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
• 401K (generous retirement benefits) with a Company Match
• Paid Holidays and Paid Time Off

Summary: We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with our most valuable clients. This role is responsible for understanding client needs, delivering tailored solutions, and driving long-term business success through exceptional service and account management.

Responsibilities:

• Serve as the primary point of contact for assigned key accounts
• Develop deep understanding of client business goals, challenges, and industry trends
• Build and maintain strong, long-term relationships with decision-makers and stakeholders
• Identify opportunities to upsell, cross-sell, and expand account value
• Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutions
• Monitor account performance, track KPIs, and prepare regular reports
• Resolve issues promptly and ensure client satisfaction
• Negotiate contracts, renewals, and pricing agreements
• Stay informed about competitors and market dynamics

Skills &

Qualifications:

• Proven experience in account management, sales, or client services (typically 3–5 years)
• Strong communication, negotiation, and interpersonal skills
• Ability to manage multiple accounts and prioritize effectively

Bake Mark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with