Lead Care Manager - Enhanced Care Management

Lead Care Manager (LCM)

Fresno, CA

Location: On-Site – City, CA

Schedule: Full-Time | Non-Exempt

Department: Enhanced Care Management (ECM)

Reports to: Core Program Supervisor / Manager

Hourly Range: $23.00- $25.00

Pay Range: $23.00 - $25.00 per hour for employees hired in the Central Valley, CA. The pay range provided in this job posting represents the typical range or starting rate of candidates hired within the Central Valley region. Candidates hired in Southern California or Bay Area locations may have higher starting salaries due to cost of living and market data differences.

Factors that may be used to determine your actual starting salary may include your education, experience, knowledge, skills, abilities, the market data for your work location, and internal comparison to other employees who hold a similar role.

Aspiranet is seeking a dedicated and compassionate Lead Care Manager (LCM) to support our Enhanced Care Management (ECM) Program. In this vital role, you will provide direct services, coordinate care, and serve as a key member of a multidisciplinary Care Team. You’ll help clients access essential services, promote wellness and independence, and ensure they receive timely, effective, and person‑centered support. Your work will directly impact the lives of individuals and families navigating complex health and social needs.

Founded in 1975, Aspiranet is a mission‑driven organization committed to helping children, youth, and families thrive. We provide a statewide continuum of care through services including foster and adoption support, residential programs, transitional‑aged youth services, behavioral health, intensive home‑based care, and community‑based family resources. Every role at Aspiranet contributes to a future where every child is loved, every family supported, and every individual empowered.

The Lead Care Manager (LCM) provides direct services and coordinates care management activities for clients enrolled in the Enhanced Care Management (ECM) Program. This role includes overseeing assigned cases, facilitating access to health and social services, developing individualized care plans, and collaborating with clients, caregivers, and providers. The LCM promotes wellness, recovery, resilience, and empowerment while ensuring clients receive appropriate, timely, and cost‑effective services.

• Assess client needs across physical health, mental health, substance use disorder, oral health, trauma, social supports, housing, employment, wellness, and referrals
• Conduct intake screenings and ongoing risk assessments
• Provide trauma‑informed interventions, coaching, and skill‑building
• Deliver services in the client’s home or community
• Assist with transportation needs and provide transport when appropriate

• Develop and implement Individual Care Plans / Health Action Plans
• Coordinate communication among service providers, family members, and clients
• Advocate on behalf of clients with healthcare professionals and community partners
• Support transitional care planning with hospitals and other providers
• Accompany clients to critical appointments

• Complete all documentation in accordance with Medi‑Cal, county, and agency standards
• Follow incident reporting procedures accurately and promptly
• Participate in supervision, team meetings, and interdisciplinary collaboration
• Conduct outreach and engagement activities to support ECM enrollment (calls, mailers, events, presentations, field visits)

• High school diploma or GED required
• Minimum 2 years of relevant work experience
• Resident of the community with strong knowledge of local resources
• Ability to complete required training and ongoing education
• Ability to work flexible hours, including occasional nights/weekends
• Meets all state‑required employment conditions, including:
  • DOJ fingerprint and Child Abuse Index clearance
  • TB/Health physical
  • Valid CA Driver’s License, acceptable driving record, and proof of insurance

• Multilingual abilities preferred
• Prior experience as a Community Health Worker,…