Software Engineer, AI Agents

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders including Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first‑principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

We’re looking to add a product‑minded AI engineer to the team. The ideal candidate will have strong customer and product thinking, and the ability to be highly creative with LLM applications. They should be able to rapidly prototype and architect production LLM pipelines.

Example work streams include:

• Quickly iterating and developing proofs of concept (POCs) to explore the maximum potential of integrating AI into data and marketing workflows
• Making key decisions about the choice of AI architecture and frameworks
• Building production data agents that can seamlessly answer analytics and data science questions about users and marketing efforts
• Developing a deep understanding of user workflows to create seamless AI‑assisted user experiences

We’re seeking talented, intellectually curious, and motivated individuals interested in exploring the forefront of AI. While no prior experience with LLMs and AI is required, strong technical skills—particularly in backend architecture—and product intuition are essential. This is a senior role, but we focus on impact and potential for growth more than years of experience.

Salary range: $180,000 – $320,000 USD per year. This position is location‑independent in accordance with our remote‑first policy.

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, creativity with LLMs, ability to architect backend systems, and alignment with Hightouch’s values. We do not conduct programming interviews.

• Recruiter Screen [30 min]:
  Introductory call with our recruiting team.
• System Design Screen [60 min]:
  Designing a data processing feature end‑to‑end.
• Hiring Manager Interview [30 min]:
  Discussing past experiences and future operating preferences.
• Agent‑Building Systems Interview [75 min]:
  Architecting an agentic system at a conceptual level with product and customer requirements.

• Mid‑Senior level

• Full‑time

• Engineering and Information Technology

• Software Development

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