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Senior AI Chat & Voice Designer
Job in
Fresno, Fresno County, California, 93650, USA
Listed on 2026-07-13
Listing for:
Doist
Full Time
position Listed on 2026-07-13
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
is hiring an Senior Automated Customer Experience/AI Conversation Designer to shape how customers interact with our AI agents across chat and voice channels. You will design, build, and continually optimize AI chatbot playbooks and conversational flows within the Decagon platform, driving improvements in CSAT and deflection rates.
You will partner with AI vendors and cross-functional teams to ensure clear, helpful, and consistent customer support, while documenting escalation paths for
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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