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Field Operations Assistant (FOD

Job in 1700, Fribourg, Canton de Fribourg, Switzerland
Listing for: Otis Elevator Company
Full Time position
Listed on 2026-08-20
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 75000 - 100000 CHF Yearly CHF 75000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Field Operations Assistant (FOD)

Route de Moncor 12, CP 1136, 1701 Fribourg

Full time

Date Posted:

Country:
Switzerland

Location:

Route de Moncor 12, CP 1136, 1701 Fribourg

Résumé du poste

L’Assistant(e) FOD fournit un soutien administratif, réglementaire et opérationnel à l’organisation des Opérations Terrain (Field Operations) en Suisse. Ce poste garantit une coordination efficace des principaux processus administratifs, soutient le respect des exigences réglementaires, assure la maintenance des bases de données et des outils numériques opérationnels, et sert de point de contact central entre les Opérations Terrain, les autorités externes, les parties prenantes internes et les équipes de terrain.

Principales

responsabilités
  • Administrer les outils numériques et bases de données des Opérations Terrain et soutenir les initiatives de digitalisation.
  • Assurer le suivi administratif des obligations réglementaires auprès des autorités suisses (ASIT, ESTI).
  • Coordonner les formations, examens et certifications liés aux autorisations OIBT.
  • Gérer les processus de primes et bonus des collaborateurs terrain en collaboration avec la paie.
  • Maintenir les dossiers de qualification, d’autorisation et de conformité des sous-traitants.
  • Assurer la traduction et le support multilingue des communications et documents opérationnels.
  • Contribuer à l’amélioration continue des processus et à l’efficacité des Opérations Terrain.
Connaissances et compétences requises
  • Excellentes compétences administratives, organisationnelles et de coordination.
  • Connaissance des exigences réglementaires suisses applicables aux activités des Opérations Terrain, notamment les processus ASIT, ESTI et OIBT.
  • Grande attention aux détails et capacité à gérer simultanément plusieurs priorités.
  • Excellentes aptitudes relationnelles et de communication.
  • Capacité à travailler de manière autonome tout en collaborant efficacement avec des interlocuteurs internes et externes.
  • Maîtrise du français, de l’allemand et de l’italien ; la connaissance de l’anglais est un atout.
Impact du poste
  • L’Assistant(e) FOD contribue à l’efficacité, à la conformité réglementaire et à la performance opérationnelle des Opérations Terrain en assurant une administration rigoureuse des processus, en soutenant les activités clés de l’entreprise et en facilitant la communication entre les équipes de terrain, les autorités et les fonctions support de l’entreprise.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes –…

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