Desk Officer

• Receives, answers or refers telephone, electronic and in-person inquiries, complaints and questions.
• Receives and prepares police reports from public, using law enforcement experience to obtain necessary information for department personnel to provide an effective response.
• Responds to requests for information on programs, ordinances, statutes and policies.
• Responds to citizens' requests, concerns and complaints by providing information or connecting them with the appropriate City resource.
• Answers general questions about police- and public safety-related services and issues.
• Assists Public Safety staff with tasks related to the coordination and administration of business and operational licenses for liquor, tobacco, massage therapy, pawn shop, solicitor/peddler, dog licensing and charitable gambling.
• Assists with investigation-related cases and initial case follow-up.
• Collaborates with Public Safety staff to assist with organizing community events, educational, and Public Safety focused programming.
• Coordinates department requests including ride-along requests, fingerprinting members of the public or City staff, assisting with processing, maintaining and releasing property, and reviewing, researching and preparing reports.
• Participates in various department committees, City sponsored events and activities, and training.
• Verifies and calibrates portable breath testing devices.
• Enters data into an automated records management system.
• Performs other duties as assigned or apparent.
• Associates/Technical Degree in law enforcement; and

• Receives, answers or refers telephone, electronic and in-person inquiries, complaints and questions.
• Receives and prepares police reports from public, using law enforcement experience to obtain necessary information for department personnel to provide an effective response.
• Responds to requests for information on programs, ordinances, statutes and policies.
• Responds to citizens' requests, concerns and complaints by providing information or connecting them with the appropriate City resource.
• Answers general questions about police- and public safety-related services and issues.
• Assists Public Safety staff with tasks related to the coordination and administration of business and operational licenses for liquor, tobacco, massage therapy, pawn shop, solicitor/peddler, dog licensing and charitable gambling.
• Assists with investigation-related cases and initial case follow-up.
• Collaborates with Public Safety staff to assist with organizing community events, educational, and Public Safety focused programming.
• Coordinates department requests including ride-along requests, fingerprinting members of the public or City staff, assisting with processing, maintaining and releasing property, and reviewing, researching and preparing reports.
• Participates in various department committees, City sponsored events and activities, and training.
• Verifies and calibrates portable breath testing devices.
• Enters data into an automated records management system.
• Performs other duties as assigned or apparent.

• Associates/Technical Degree in law enforcement; and

• Three years' experience as a licensed peace officer; and
• Previously or currently holds Minnesota Peace Officer License.

First (Day)

1

Yes

Yes

No

Yes

$29.57 - $38.60 / Hourly

None.

55432

Part Time

On-site

65293

• Roth IRA, deferred compensation, PERA, PFML, and ESST.